- Introduction
Ward Events (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us.
By using our website, purchasing tickets, booking services, or engaging with us in any way, you agree to the terms outlined in this policy.
- Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and postal address.
- Payment Information: When you purchase tickets or services, payment details are securely processed via third-party payment gateways. We do not store your credit/debit card details.
- Event Preferences & Interests: Information you provide regarding event preferences, dietary requirements (for catered events), or other related details.
- Technical Data: IP addresses, browser type, device information, and website usage analytics through cookies and tracking tools.
- How We Use Your Information
We use your information to:
- Process ticket purchases, service bookings, and event registrations.
- Send event confirmations, updates, and relevant communications.
- Improve our services and website experience.
- Provide customer support and respond to inquiries.
- Send marketing promotions, special offers, and event notifications.
- Comply with legal and regulatory requirements.
- Data Protection & Security
We implement strict security measures to protect your personal information, including encryption, secure servers, and access control protocols. However, while we take all necessary precautions, we cannot guarantee absolute security.
- Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share it with:
- Event partners or vendors (only as necessary for event operations, such as catering or venue arrangements).
- Service providers (e.g., payment processors, email marketing platforms) under strict confidentiality agreements.
- Legal authorities if required by law or to protect our business interests.
- Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your website experience. These help us analyse traffic, remember preferences, and personalize content. You can modify your browser settings to disable cookies, but some features may not function properly.
- Your Rights & Choices
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections or updates to your information.
- Withdraw consent for marketing communications.
- Request data deletion (subject to legal and operational requirements).
To exercise these rights, please contact us at info@wardevents.co.za.
- Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.
- Contact Us
For questions or concerns regarding this Privacy Policy, please reach out to:
Email: info@wardevents.co.za